RECORD REQUEST

WIZARD

The Wizard digitizes and guides patients through your current request form, leading to fewer follow-ups and a better experience for everyone.

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PHOTO ID

IN A SNAP

The Wizard captures a photo of the requestor's ID to be sent along with their request. This feature increases H.I.M. staff confidence in releasing sensitive records.

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PHONE NUMBER

VERIFIED

The Wizard uses 2-factor authentication to verify the phone number submitted with the patient request.

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SMS 2-Factor
Requestor

Peace of Mind

Requestors receive a completely filled out PDF of their request to the email address they entered, increasing confidence their request was sent successfully.

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Emailed PDF Request
OrthoNebraska

"The Wizard has brought our record request form into the 21st century. We love the photo ID piece, and the request process is clearer to the patient."

Kathy Martin, RHIA, HIM Coordinator, OrthoNebraska Hospital

DCH System

"Patients used to call us to request our record request form. These phone calls have decreased significantly."

Keiara Holley, ROI Supervisor, DCH Health System

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We protect your personal information using up to 256-bit Secure Socket Layer (SSL) encryption to create a secure connection to our servers (see that padlock in your browser).

Swellbox is also regularly scanned for potential vulnerabilities by McAfee Secure.

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